ION Total Care (ITC) IT Services and Solutions
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IT Assessment
Managed IT
Proactive, 24/7, IT services and solutions fundamental to reliable business operations
Servers
Ensure your network systems are operating efficiently and reliably. Choose from two levels of server support: ITC Monitored Servers provides basic system monitoring and patching. ITC Managed Servers provides complete, end-to-end coverage for Microsoft Windows, VMware or Hyper-V servers.
Firewalls & Switches
Get the peace of mind that comes with comprehensive managed firewall coverage from ION Networking. Our IT security firewall and switches service delivers exceptional solutions such as unified threat management, VPNs, intrusion detection/prevention, data leak prevention, anti-virus, anti-spam, web and content filtering and application control.
Telecommunications Premium Services
Boost productivity and collaboration with unified voice, data and video communication. This comprehensive managed service ensures your critical communication systems are kept online and functional with lower hourly rates, expedited resolution times and prioritized scheduling and competitive service level agreement response times.
Workstations
Smooth business operations depend on reliable desktops, laptops and tablet systems. Ion offers two levels of workstation support: ITC Monitored Workstations provides basic system monitoring, antivirus and patching. ITC Managed Workstations offers comprehensive coverage to keep your systems running at peak health in addition to complete user helpdesk support.
Network Cabling
ION Networking takes pride in designing superior network cabling designs that connect your IT infrastructure. Our experienced technicians customize a professional network design that meets all industry standards and is thoughtfully based on the current and future requirements of your unique business.
Peripherals
Boost productivity and minimize costly downtime through ION’s peripheral support services. Our peripherals service includes documentation, management and basic troubleshooting for printers, scanners, wireless devices and other equipment.
Business Phone
Advanced Business Phone
Keep everyone on the same page with the next generation of on-premise and cloud-hosted business telephone solutions. Ion Networking brings decades of industry experience and best practices to develop custom, cost-effective, performance-enhancing telecommunication solutions with a highly available continuity-centered approach.
Cybersecurity
Advanced Spam Filtering
Block spam, viruses and other email attacks before they reach your network. Automatic inbound email spooling assures email availability even in the event of an outage. Outbound email filtering protects your reputation and helps avoid damaging IP address blacklisting.
Advanced Endpoint and Logging
Effective cybersecurity prevention includes prevention. Our advanced endpoint and logging solution does just that by preventing sophisticated cyberattacks before they happen. We can reduce your risk of falling victim by protecting your data and systems from application attacks, malware, ransomware, phishing scams and more.
Security Awareness Training
Ion Networking’s Enterprise Awareness Training Program provides a comprehensive, new-school approach to building a more resilient and secure organization. Our engaging, interactive web-based training integrates baseline testing using mock attacks and continuous assessment through simulated phishing, vishing and smishing attacks.
Vulnerability Management
Comprehensive cybersecurity keeps your business safe by including smart tools that can detect potential threats humans cannot. Ion Networking’s vulnerability management solution combines machine learning and intelligent tagging to identify anomalous activity, suspicious changes and threats caused by misconfigurations.
Advanced Password Management
Our comprehensive corporate password management solution includes features such as personal vaults, 1-click login, corporate and personal login centralization, categorization and organization, employee access management, departing employee password management and automated strong/unique password creation.
Advanced Malware Protection
Protect your PCs, Macs, Androids and Chromebooks from online attacks that threaten your identity, your files, your system, and your financial well-being.
Multi-Factor Authentication
Secure access to your business data and systems with Ion Networking’s industry-leading multi-factor protection technology. Seamlessly protect both on-premise and cloud applications as well as VPN connections, Office 365 and remote desktop connections. We make it easy to manage, add or remove users from one centralized location.
Cloud
Business Continuity
Get ahead of the unexpected. Our turnkey managed business continuity solutions and backup and disaster recovery services can improve your ability to quickly recover systems and data in the event of a system, infrastructure or site failure.
Cloud Continuity
Ensure your business against data loss with Ion Networking’s cloud continuity solution, also known as SaaS protection. This service covers G Suite and Office 365, including Gmail, Google Drive, Team Drives, Exchange Online, OneDrive and SharePoint.
Hosted Infrastructure
For businesses that demand the utmost in security and availability, ION Networking provides cloud computing services for a variety of different scenarios and requirements. We capitalize on security, scalability, disaster recovery, cost savings and flexible expenditure as well as compliance.
File and Folder
Accidentally delete a file? ION’s Secure cloud-based file and folder backup services allow you to restore files quickly and easily. Our centrally managed web portal features real-time visibility into device information, backup status and restored files from earlier versions.
Additional Services
Office 365
Maximize Office 365 with our custom configurement and comprehensive management services. We offer a wide variety of different Office 365 subscriptions with management and support for Exchange, Office Applications, Distribution Groups, Management of user accounts and many other backend technical-related issues.
Advanced Wireless Networks
Ion Networking Wi-Fi access points deliver powerful, easy-to-use wireless networks with seamless roaming for always-on connections. And with Ion Networking’s cloud management system, advanced wireless networks offer better performance, less maintenance and fast deployments.
Internet Service Provider
Just give us your address. Ion Networking can provide you with instant access and information on the most cost-effective, performance-enhancing supplier for your internet connectivity needs.
Website and Domain Name Services
This is your one-stop solution for secure, streamlined website hosting and core web services. Our website and domain name services include virus protection, file and database backup, FTP access, DNS management, and SSL solutions for website encryption.
Policies-as-a-Service
Strengthen your security posture and meet industry compliance requirements with Ion Networking’s policies-as-a-service. We outline, review and annually update your fundamental policies and disaster recovery plans so your business is always prepared for any audit or compliance requirement.
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